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The Dispatch

The Dispatch provides operational insights on freight, coverage, and execution. It focuses on how loads actually move, where breakdowns happen, and what improves consistency across shippers, carriers, and brokers. Topics are grounded in day-to-day brokerage and transportation activity, including pricing behavior, carrier engagement, communication standards, and process discipline.

Featured Article

Why Shippers Change Brokers

Winning new freight business doesn't always mean replacing an existing broker. From service frustrations to changing transportation needs, discover what motivates shippers to consider new partners and where opportunities may be hiding.

Part 1 of The Business of Winning Business, our new series for freight agents.

Office Manager

What's Your Agent Career Path? Do You know?

Every freight agent has their own definition of success. Some see growth as the ultimate goal. They want to expand...

When Freight Promises Go Wrong Fast

Every agent knows freight doesn’t always go as planned. Trucks break down, pickups get missed, and delays stack up...

What We Know About the Potential Rail Merger

Union Pacific and Norfolk Southern, two of the largest Class I railroads in North America, are currently exploring a...

Great. Another AI Logistics Article in Your Feed

When your day’s packed with quotes, covering loads, and nonstop calls, another article about AI probably isn’t all that...

The Founding Shippers: Inventory & Oxen

In 1776, George Washington didn’t have 88,000 “trusted carrier partners” to move his freight. He had muddy roads,...

AI and Brokerages: Nope. We’re Not There Yet.

AI has been reshaping industries for years, and logistics is no exception. It’s a regular topic in strategy meetings,...

Smarter Scams, Stricter Rules Begin June 2025

Two separate challenges are hitting the industry hard. Freight scams are rising fast, and FMCSA enforcement changes are...

Your Freight Partner or A Freight Risk?

You're a shipper, and your goal is to move product efficiently. It sounds simple, but anyone who has dealt with...

Does Brokerage Size Really Matter?

The size of a brokerage can mean a lot, or very little, depending on what kind of agent you are and what kind of...

You’ve Built the Book. Now Own the Business.

The freight industry has always attracted those with grit, resourcefulness, and an appetite for freedom. But in 2025,...

How AI Is Powering Modern Freight

Artificial intelligence isn’t just a future concept—it’s already helping brokers and shippers move freight faster,...

Spring Produce Season: What You Need to Know

As temperatures rise, the freight market enters one of its busiest times—spring produce season. With fresh fruits and...