That’s where Brokers come in. It’s our job to stay savvy enough to protect ourselves and our customers. Just like in the other parts of our jobs, the value we can present to our customers is that we know more about the freight industry than they can know, because it’s what we do full time.
We talked about double brokering in a recent episode of The Broker Bros podcast, and Freightwaves published an article on the topic in May. Each of those is worth checking out, as they discuss a lot of the red flags that come up with double brokering.
Working with a company like LDI also gives you access to the information we’ve collected and over 100,000 carriers that have already been verified. We have a process for adding a new carrier, and that process is designed to put enough eyes on the new carrier to keep an eye out for warning signs. Still, it starts and ends with the broker being aware of the risks and conscientious.
The episode of The Broker Bros linked above has some good, specific things to look out for when talking to a carrier to make sure your freight isn’t being double brokered. The bottom line is this: the carrier should be able to answer basic questions like the driver’s contact information, the MC and other details of the carrier that arrives should match the one you contracted with, and the carrier should be able to show a paper trail of prior reviews, inspections, etc.
Here’s the recurring theme to all of those details: you should be asking for them anyway. Do your regular homework on your carriers and look for things that sound suspicious.
That brings us to one final note, a little piece of trivia that is also good to keep in mind:
When you hear someone say they were “conned” or fell for a “con man,” that’s actually short for “confidence,” as in a confidence trick. Remember, that’s what these people are trying to do: get you confident enough to feel like you don’t need to check on the details. They’re usually not counting on their sophistication or a clever grand scheme – they’re counting on getting you to not look to closely. Don’t let your guard down.