Become a Freight Agency Owner

You’ve worked for a freight brokerage for too long. You love what you do, you have incredible customers, you know their needs like the back of your hand, and...

Double Brokering

These days, when you talk about freight, double brokering comes up almost immediately. The problem is on the rise and will probably keep rising until the sch...

IT Security for a Freight Brokerage

Back in May on The Broker Bros, we asked you to think about what would happen if right now, your biggest customer shut down or stopped doing business with you.

Freight Brokers: Avoiding Disagreements with Carriers

Every freight broker knows they have to take good care of their customers. It’s the customer’s money that keeps you in business, so naturally you focus a lot...

Starting a Freight Broker Agency from Home

There are a lot of adjustments to transitioning from a freight broker to a freight broker agent, but one that doesn’t get talked about enough is adapting to ...

The Importance of Communication

A note about today’s topic: the original question was “what are the biggest mistakes that Freight Brokers make?” The only problem was that after a little bra...

Setting and Meeting Annual Sales Goals

On the last day of 2020, we gave you some pointers on how to measure your success after a year that could politely be called “unusual.” One of the points tha...

Measuring success in 2020

At year end, most businesses take some time to look back on the prior year and judge successes and failures, and the outlook going forward. Sadly, for many s...

Hiring Employees

If your freight brokerage has reached the point where you’re considering hiring employees, you’re not alone. Around 20 million employees in the US, more than...

Customer Reviews

Let’s start with a fun fact: the first known customer complaint is held in The British Museum and was written on a clay tablet 3800 years ago. The customer w...